good to know

Ordering & delivery policies

how we work

Ordering

  • Quotes & response time

    Quote requests answered same-day (24–48 hours during peak weeks).

  • Lead time

    7–14 days notice appreciated. Custom cakes: 1 week minimum, 1–2 months recommended for elaborate designs.

  • Custom order deposit

    50% non-refundable deposit at booking. Final payment due one month before pickup.

  • Wedding minimums

    $1,000 minimum for full wedding service. Smaller weddings handled as traditional custom orders.

  • Last-minute orders

    For orders within 7 days, please call 510-828-6657 to confirm availability.

  • Allergens

    Our kitchen handles nuts, dairy, wheat, and soy. Please let us know about allergies on your order.

getting it to you

Pickup & delivery

Pickup
James Avenue, Castro Valley (address emailed after order)
Castro Valley delivery
$15 flat fee
Outside Castro Valley
$2/mile round trip · $40 minimum
Order minimum for delivery
$50
Bridge crossing
$25
Commute hour
$25
Sunday wedding delivery
+$100 (we're closed Sundays)

Send a gift

We can deliver cupcakes on your behalf as a birthday gift, thank-you, or just-because. Add a note in your order or reach out directly.

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