Ordering & delivery policies

how we work

Ordering

• Quotes & response time

  Quote requests answered same-day (24–48 hours during peak weeks).

• Lead time

  7–14 days notice appreciated. Custom cakes: 1 week minimum, 1–2 months recommended for elaborate designs.

• Custom order deposit

  50% non-refundable deposit at booking. Final payment due one month before pickup.

• Wedding minimums

  $1,000 minimum for full wedding service. Smaller weddings handled as traditional custom orders.

• Last-minute orders

  For orders within 7 days, please call 510-828-6657 to confirm availability.

• Allergens

  Our kitchen handles nuts, dairy, wheat, and soy. Please let us know about allergies on your order.

getting it to you

Pickup & delivery

Pickup

James Avenue, Castro Valley (address emailed after order)

Castro Valley delivery

$15 flat fee

Outside Castro Valley

$2/mile round trip · $40 minimum

Order minimum for delivery

$50

Bridge crossing

$25

Commute hour

$25

Sunday wedding delivery

+$100 (we're closed Sundays)